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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"We were on vacation, found we had trouble, had a flat tire on the rear of her 08 softail , hoppi sent a trailer to pick up
the bike, I thought that was so awesome, then I found that my
03 Roadking had a bad tire on the rear of it, so called hoppi
back and he got both bikes right in, the scale doesn't go
high enough thanks to the service dept. hoppi and crew got
us back on the road again.
ps. To hoppi thank you for the fellowship in the lord and the
testimony. GOD BLESS.
"
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By: Jim & Gayla Poplar Bluff,, MO
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"We were taking a well-deserved vacation from reality at Babcock State Park w/ family. Just before going on a bike-ride at 3p.m. on a Saturday, Kent heard a strange noise coming from the starter. We looked for a dealership in the HOG Tour Book and very thankfully found y'all! Hoppi gave us directions and said they closed at 4. Needless to say, we were wondering if we would be able to ride our Ultra Classic back to VA the next morning, as we had planned. Thoughts of leaving our bike in WV and renting a car or getting a hotel room for who knows how long crossed our minds. After trailoring the bike in our brother-in-laws trailor, Hoppi and Tink stayed after hours to assess the problem and make the necessary repairs. Kent likened the whole experience to watching your baby go into surgery. Hoppi and Tink are experts and very dedicated to getting the job done. They even offered their private phone numbers in case we needed them. To top things off, Hoppi showed up to pay us a visit and give our baby a little post-op check up. She passed with flying colors and we are blessed to have met Hoppi and Tink. Thanks so very much."
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By: Kent & Lori Fredericksburg, VA
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"I was coming over the mountains and lost my back brake. I limped into your dealership 400 miles from home. Not knowing what was wrong and not even know when and if they could get to me, I was met by a savior in your store by the name of Hoppi. He got me in there and an hour later I was on my way to the wall. Thank you and may God bless!"
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By: fred vine grove, KY
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" Mike was very helpful, and worked hard to sell me the bike I wanted, while still taking my trade. All the employees gave me a great deal of information, from the service department to accessories.
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By: David Webster Springs, WV
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"Hey Rob,
Thanks again for taking care of that loose exhaust flange on our Sportster last Thursday morning. Thanks to your prompt and courteous service we were able to continue on our way with the confidence in knowing the job was done right.You guys are awesome!!!!!
Don & Mary"
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By: Don & Mary Henderson, MD
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"The ENTIRE staff's kindness, friendliness, dedication and respect to their customers go over and beyond. Beginning with one of Beckley's own finest, Bob "Spider" Gravely and going on to Vicki, Tonja, Tiffany, Rocco, Shaun and ALL of the others whom I didn't get your names but were so helpful and informative. Simply the best !!!! Thank you !!!"
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By: Lee Ann Beckley, WV
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"On a road trip from Michigan I came in on Saturday at 3:30 (a half hour before closing) and on a memorial day weekend to boot, desperately needing a rear tire, which was worn and had a piece of metal in it. Jamey the service writer, who knew I was traveling and a long way from home, took one look at the tire and did not hesitate in getting one of the techs to stay over to swap out the tire. Shaun was the tech who volunteered to stay to put my tire on, was very professional and did a great job, quickly swapping out the tire. Not once did I hear any of the guys complaining that they had to stay over. The techs and Jamey were great and never tried to rush us out of there.
Tink gave us some great suggestions for roads to hit with lots of twisties and great directions as well. I also had some technical questions for the techs and they were able to answer them for me with clear and concise explanations.
All in all you guys saved my trip and did a great job getting me back on the road in quick time frame.
Keep up the great work. Thanks again and sorry to keep y'all late on a holiday weekend.
P.S. Management: give those guys a raise-they deserve it!!
Thanks Again guys!!"
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By: Kevin Onsted, MI
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By: Jason Cross lanes, WV
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By: Anonymous Fenwick, WV
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