Testimonials

"Had an awesome experience purchasing my wife Tonya's 883 Superlow, have had great help in purchasing the bike, service, accessories, and clothing. Great dealership and staff!"

Overall Rating:

Todd Ellison - Quinwood, WV

"service was a1 saved the the day while traveling through deffinately going to stop and buy something next time riding through thanks guys"

Overall Rating:

Al Deleon - Milwaukee, WI

"I was traveliong with my girlfriend from Louisville, Ky to Virginia via the West Virginia backroads. My shifter linkage broke and i was holding it together with electrical tape. I pulled into NRG-HD looking for a part. They did not have the part in stock and i was looking at riding another couple hundred miles to the next dealer. A service tech named Hoppi came out and told me he had heard what my problem was and had found an old rod end and gave it to me FREE! I put the end on and had a very cool conversation with Hoppi about being profiled. In appreciation of this act of goodwill, my girlfriend and i dropped 150 bucks in the merch dept. Kudos to NRG-HD, hope to see you guys again soon."

Overall Rating:

Steve Turner - Lousville, KY

"I purchased a Ulta from another dealer and during my 1000 mile service they left the clutch basket nut loose in the primary. While riding Saturday the nut backed off so much I lost complete clutch control. I make it to Hico HD, and I got to say these people were GREAT. Hoppie and the Tech Rob showed me what was wrong and I was back on the road in less then 20 minutes. I spoke to Mike the GM and ask if Rob could do my future services. I have purchased many parts and accessories from this dealer only to have the best of service in all departments. Amanada is Super as all the staff they make you fell welcome. Thanks to the complete dealership for all the help."

Overall Rating:

Paul Patrick - Beckley, WV

"On my way home from a long vacation, I stopped at New River Gorge Harley-Davidson to see if the service department could do an inspection on my Harley. I could hear a weird noise coming from the rear tire. The staff there were quick to help me and gave me great advice as to where the problem was. The service department was also great to point out shortcoming on my bike which was built by another Harley Davidson dealership that I was able to correct. I can't say enough about the professionalism and great customer service at this dealership. If you need something done with your Harley or thinking about purchasing a new Harley, go see these guys! Money can't buy the great customer service after the purchase of your Harley!"

Overall Rating:

Charles Lingle - Greenwood, VA

"Thanks to Toby and the staff had a great experience and received a great bike our 2005 Harley Road King will get a lot of ride time thanks again,"

Overall Rating:

Michael and Jessi Milam - Fayettville, WV

"Thanks to Mike Thomas for an easy buying experience when I was towed in to the shop and had electrical problems. Decided to trade up to a Road Glide Custom so I could continue with my trip/vacation. Speaking of the service dept, can't thank Hoppi Mullins enough for getting me right in after my bike and I showed up unannounced on a flat bed. One of the mechanics Jessi checked out my bike and had the problem identified quickly. Thank you Jessi! Thanks again to everyone at the dealership who treated me great during a very stressful time."

Overall Rating:

Pete Vicente - Mars, PA

"Thanks Hoppi,Rob and Jessi for the great service and advise I was given callled in on the off chance if I could get a oil change the boys fitted me in straight away, wish they owned a dealership in Australia"

Overall Rating:

David Lancaster - Australia, WV

"Hey Mike, Thanks for finding my 110th anniversary trike.It was nice doing business with all you guys.I can highly recommend New River Gorge HD. Hope to see you guys soon."

Overall Rating:

Forest Bud Robinson - Lewisburg, WV

"Parts and service hit one out of the park! GOOD BUSINESS Thanks"

Overall Rating:

B Ross - Dayton, OH

"I was on a vacation and lost half of my power, I could barley get up the hills. Hoppi got my bike in the shop right away and had the problem fixed in an hour! Great service and a great team, thanks for getting me back on the road so fast guys!! You saved my vacation!"

Overall Rating:

Jason J - Matthews, NC

"Mike, just wanted to thank you and your staff again for the help with the purchase of our 2011 Ultra Limited.Love the bike and look forward to stopping in the next time we are up your way. It's hard to find an old fashion honest deal these days and that's exactly what we received.The bike was spotless and one of the guys from the back,wish I had got his name,came out while I was looking it over and ask if everything looked ok and if there was anything I saw that needed more attention. When we got in the office there were no "Hidden Charges" that so dealers try to pull once they get you to the dealership.Everything Mike and I discussed over the phone was exactly what he made sure was with the bike and the price was what we had agreed on. My only regret is living two and half hours away. If I was just a little closer, NRGHD would get all of my business. Great Dealership, Honest People, well worth the drive. ( Jim & Lilnette )"

Overall Rating:

Jim Phillips - Mount Airy, NC

"Hoppi.....you are the man! I received most excellent service last Wednesday the 19th of May. Due to some "dumbassery" of my own doing, by riding off a 4 inch curb at my first gas stop of a 3000 miler, I managed to break off my jiffy stand spring.....uugghh.... So at each stop, I had to bend over and zip tie the jiffystand to the frame while sitting on and balancing it. It was just a matter of time till I dropped it but I managed not to. Then, with no appointment, and a desperate look on my face, Hoppi felt my pain and worked my bike in. 45 minutes later I was on the road. Once again, service like this is getting more and more difficult to find. They put me on the top of the todo list and got me back on the road. Thanks again, Jim"

Overall Rating:

jim Klestinske - Fenton, MO

"as I was riding by NRG harley I yanked in to see if they could figure out the knocking in my engine, Hoppi & Jessie came out and found a cable laying across my fender and strapped it back to my crash bar - knocking gone, it was a beautiful day and fixing that problem made for a much nicer ride through hawks nest - thanks brothers"

Overall Rating:

Mel Wodd - Ironton, OH

"Had a wonderful experience with Service Advisor Hoppi Mullins and service technician Jesse. My 2004 Ultra lost its stator & battery, and I limped into the dealership. Got immediate attention, and wonderful service, and a very fair price. Continued on my way to Salisbury, NC after about 4 hours. GREAT JOB, GUYS! Thanks for your able assistance! I will return! Jerry Walker"

Overall Rating:

Jerry Walker - Painesville, OH

"My wife and I stopped in on 11/11/11. On this particular visit parts manager T.J. found a part I had been seeking for years for me at another dealership after making some calls -- AWESOME. He and the friendly girls in motorclothes helped us with other purchases too. I just had a great time there and didn't want to leave. This wasn't my first visit and all of them have been great. Please keep up the good work."

Overall Rating:

Jeff Gunter - Hurricane, WV

"HEYYY HEYY HEYY HOPPI !!! Thanks for getting me in for my 1000 mile service back in July. I came through from South Carolina on my way to Morgantown, called u on a Thursday night, u got me in on Friday morning. Everyone was AWSOME, wish u coulda gone to Mountain Fest with us. The service was good, and the price was affordable, I think I'll plan a trip to Hico in April for my 5000 mile service. Sorry it took so long to thank, i'll see ya in April."

Overall Rating:

Charlie Browne - Columbia, SC

"Mike did an awesome job helping me purchase my new Street Glide. He worked with me on the payments and gave me a great deal on my trade-in. I've also received great service after the sale. When I found a couple things that needed looked at on my new bike, Mike was right there offering to do whatever it took to make me happy. I would highly recommend this dealer."

Overall Rating:

David Taylor - Fenwick, WV

"On a recent ride from Mullens to Morgantown I had the battery on my V-Rod go bad. I stopped at shop, and to my suprise, not only was the battery in stock, but they took my bike right in. While waiting for the repair, I was kept updated and treated like family...Great job folks!"

Overall Rating:

JR Boles - Mullens, WV

"My wife Tammy and I rode through on vacation, I discovered a problem with my bike while there and had the Service Manager (Hoppi) take a look at it. During my repair they discovered another problem with my bike. The mechanic that had been working on my bike brought me into the shop and showed me and explained the problem thoroughly. I wish I could remember the mechanics name, he was very professional and very knowledgable. The reapir was made quickly and during our brief stay at NRGHD Hoppi made us feel right at home and like family. If all Harley Dealers were as great as this one, Harley Davidson would have backorders on their bikes again. I commend this dealership for making me and my wife feel at home and truly hope that I can visit them again real soon. Thanks Hoppi for helping us!"

Overall Rating:

Gordon Brooks - Shelby, NC